Bookings

Bays are booked in 15-minute steps from a 30-minute minimum, up to six players per bay. Prices are per bay, not per player, and are shown before tax; GST and PST are added at checkout.

A bay is held for 10 minutes while you pay. If payment is not completed the hold is released.

Please arrive five minutes early. Late arrival does not extend the booking.

Cancellations and changes

Cancel free of charge up to 24 hours before your start time; the payment is returned to the card or credit used. Inside 24 hours bookings are non-refundable.

Each booking may be rescheduled once, free, up to 24 hours before start, to a time of equal or lower price.

If we must close a bay (equipment fault, emergency), we refund the booking in full or offer an equivalent time.

Credit, passes and gift cards

Paid credit does not expire and is redeemable for play, lessons and events at the club. It is not transferable and, except where the law requires, not redeemable for cash.

Bonus credit from promotions is valid for 12 months from the date it is granted and only for off-peak times. Bonus credit is not refundable.

Passes are valid for the period and limits shown at purchase. Gift cards are redeemable for credit and do not expire.

Lessons and events

Lessons are booked with an individual coach and include the bay. Lesson cancellation follows the 24-hour rule above.

Event bookings require a 30% deposit; the balance is due 48 hours before the event. Events may be cancelled free of charge up to 7 days before.

Conduct and safety

Follow staff instructions, stay behind the hitting line when another player is swinging, and use the club's equipment with care. Damage caused by misuse is charged at repair cost.

We may refuse service to anyone who endangers others or damages the facility.

Liability

Golf involves moving clubs and balls. You take part at your own risk and are responsible for your guests. To the extent permitted by law, Teemate's liability is limited to the amount you paid for the booking in question.

Accounts and communications

You need an account with a verified mobile number and email to book. Keep your contact details current; booking confirmations and reminders are sent to them. See the privacy policy for how we use them.

Changes and contact

We may update these terms; the version shown here applies to bookings made after its date. Questions: hello@teemate.ca. These terms are governed by the laws of British Columbia.